IGEL ICG has never been reliable

Hello all. I recently took over our igel environment and realized that our ICG has never been reliable. We have UMS6; ICG 2.01.110; OS11 for endpoints. I was not involved during initial deployment but had a few questions. Under gateway details, the Internal and External Host IPs are the same and we have a 1:1 NAT from our external IP to the host ip of ICG. Is this an appropriate setup? or must out external IP be logged in the gateway settings?

Learn more, read the entire thread inside the IGEL Community o Slack

Hello Zach, I would have a look here:


and check especially

Host name and/or IP of the target server for the certificate

This field is more important for your question about your setup than the external IP:

Host (external): External host used by endpoint devices to connect to the ICG; only required if the devices use a separate address, not the one specified under Host.

Got it working. I modified the Certificate with both the internal and external IP. Thanks all!!

Continue reading and comment on the thread ‘IGEL ICG has never been reliable’.  Not a member? Join Here!

Learn more, search the IGEL Knowledge Base

Ask a question or comment on the above message thread?

Join or log in to the IGEL Community to ask us anything and meet other IGEL customers, partners, and EUC enthusiasts.

Submit a question, or Join Today!

Popular Message Threads

Categories & Tags: