IGEL OS 11.04.24 kicking users out of Citrix randomly?


Is anyone else having issues with firmware version 11.04.240 kicking users out of Citrix randomly? We were on version 11.04.130 previously and updated due to WebEx vdi issue and a cisco upgrade.


Yes, it is a known issue that has a few threads regarding it. It appears to be something with audio redirection


Not in general, but this thread is covering it:

igelcommunity.slack.com/archives/C8GP9JHQE/p1605867073395900 igelcommunity.slack.com/archives/C8GP9JHQE/p1605867073395900

pretty widely. Hope we will identify the root cause soon.


Thanks for the quick replies


If you have anything to add to that thread that hasn’t been mentioned, make sure to mention it in there as it helps with finding the root cause which helps with finding a fix

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