IGEL OS device showing red in UMS, after re-adding device I receive ‘certificate not valid’

Having issues with this device, it started showing red in UMS and I re-scanned and added it, it says certificate not valid when adding and shows black, any ideas how to get it back online?

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Usually it is related to a device that is already registered by another UMS.

Can you try to reset the device to factory Defaults and retry? Is there another UMS or ICG on that network?

kb.igel.com/igelos-11.04/en/reset-to-factory-defaults-32870819.html kb.igel.com/igelos-11.04/en/reset-to-factory-defaults-32870819.html

Don’t forget to delete it from the current UMS after a factory reset. (and remove it from the recycle bin if it is enabled)

I have UMS installed on a test server but that device is not in that test UMS, Will try resetting it to factory defaults and see how I go, Thanks.

I had similar problem, my solution was to renew the UMS Certificate. Security Algorithm was to old for platform 11.04.xxx 11.04.xxx

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