IGEL OS devices set to use the extended screen setup but revert to mirrored after a rebootsuspend?


Hi, has anyone seen an issue where IGEL UDC devices set to use the extended screen setup but revert to mirrored after a rebootsuspend?


Hi, how did you setup the displays? With the Display Switcher:

kb.igel.com/igelos-11.01.100/en/options-10329564.html

If yes, donโ€™t forget the tickbox preserve settings over reboot.


Hi, yep users have access to that to setchange the display and the tick box for the settings to persist over a reboot is enabled (within the profile – cant be changed).


Ok! Which Firmware is in use and which kind of displays are connected?


Currently in use is 10.05.500 – and one of the users was using a HP E232 for both screens


Display port displays?


another reported user was using E233 displays.

correct – they are using display ports

I am awaiting some logs to see if I can see anything :thinking_face:


it might have to do with this topic: kb.igel.com/igelos-10.05.700/en/solving-hotplugging-issues-with-display-port-monitors-13509166.html


Thats looks like it could be it – will get that tested, many thanks Sebastien ๐Ÿ‘

ah just checked, i already have that set as it is a default setting ๐Ÿ˜ž


Itโ€˜s worst a try to to test a firmware update to 10.05.800 then because we fixed a few issues there!


thats on the cards ๐Ÿ‘


Great! Keep us in the loop if possible, keep my fingers crossed!


will do, cheers

Looks like this is resolved in 10.05.800 after initial testing ๐Ÿ‘

Continue reading and comment on the thread ‘IGEL OS devices set to use the extended screen setup but revert to mirrored after a rebootsuspend?’.  Not a member? Join Here!

Learn more, search the IGEL Knowledge Base



Ask a question or comment on the above messasge thread?

Join or log in to the IGEL Community to ask us anything and meet other IGEL customers, partners, and EUC enthusiasts.

Submit a question, or Join Today!


Popular Message Threads


Categories & Tags: