IGEL OS doesn’t detect neither the keyboard nor mouse on Lenovo T440


Good day I install igel os for the first time on lenovo T440 notebook. Unfortunately Igel doesn’t detect neither the keyboard nor mouse


Good evening! Can you give us a few details on how you tested it? I mean Igel Version and Product (UDC or UDP)?


Sure I just downloaded new os file 11.01.100

it is OSC i don’t have access to UDP

I install UMS with default settings. It didn’t ask about certificate etc


Thanks!! Ok, strange… usually keyboard is pretty straight forward…

So: no keyboard actions at all? Caps lock led? We speak about the builtin KB, right?

I know it sounds weird but could you retry the experiment with a standard Linux Distro like Ubuntu? The 440 is from MHO nothing really exotic and should be compatible to 99%.


Indeed it is a bit strange windows was runing fine on it. I added external mousekb to get going. We just testing it for a first time

Is there a way to inject the drivers later or into the os deployment disk


Yes, that’s something we could do (even if I assume that there should be a quicker fix 😄). In which country are you located, if I may ask?


Bermuda

Continue reading and comment on the thread ‘IGEL OS doesn’t detect neither the keyboard nor mouse on Lenovo T440’.  Not a member? Join Here!

Learn more, search the IGEL Knowledge Base



Ask a question or comment on the above messasge thread?

Join or log in to the IGEL Community to ask us anything and meet other IGEL customers, partners, and EUC enthusiasts.

Submit a question, or Join Today!


Popular Message Threads


Categories & Tags: