Not sure if this is the correct channel.
We are running into some issues with the IGEL UD Pockets 10.06.130.1. We received these from CDW.
I am having call Work from Home users who are having issues with their new devices.
Some of them are getting “Error: Failed to download data system is not fully operational”. Then a whole list of errors follow after that.
Only solution is to push out the firmware again and update it. Then all the profiles will work properly.
Seems the firmware upgrade from the factory was not complete?
It could be that some Partitions are missing in the IGEL OS Firmware. That depends on the settings you’ve set via UMS.
If you’ve activated additional Partitions, that are not actived normally – this step is necessary.
Hi Erick, @member nailed it, I guess; please check if a profile sets a new partition or in contrary disables it under System, Firmware Customization, Features!
If that is the case please check then, a Universal Firmware Update object (10.06.130) is assigned to the folder where the devices are located and reboot the devices. That should work either.
Continue reading and comment on the thread ‘IGEL UD Pocket Error: “Failed to download data system is not fully operational”‘. Not a member? Join Here!
Learn more, search the IGEL Knowledge Base
Ask a question or comment on the above message thread?Join or log in to the IGEL Community to ask us anything and meet other IGEL customers, partners, and EUC enthusiasts.
Submit a question, or Join Today!
Popular Message Threads
- Receiving error: “Citrix Receiver cannot create a secure connection in this browser” when launching a secure connection from Firefox on IGEL OS
- How to Install IGEL OS via a Bootable USB Drive
- Where to delete the certificates that cause ‘invalid certificate’ when trying to import an IGEL into UMS?
- How to change the default IGEL UMS admin password?
- IGEL UD3 (LX50) randomly get this error with Citrix: The X Request 130.1 caused error :”10: BadAccess ( attempt to access private resource denied) any ideas?
- IGEL UMS Universal Update Error: “could not resolve host name”
- Citrix connection via Netscaler Error: “AM_ERROR_AUTH_NETWORK_ERROR” on IGEL OS