IGEL W10 SSO on Citrix is not working, user still required to enter credentials


Hi everyone,

I’m deploying UD7-W10 clients (v4.04.140) but I’m having trouble with SSO on citrix. The clients are part of the domain and users can login with their ad credentials. But when citrix is started they have to enter their credentials again. Passthrough is enabled. SSO works on linux clients with the same config. Has anyone had the same problem or know where I can look?


Hi Amaury,

does it work if you use a native receiver on a Windows fatclient?

I sent you a PM.


Hi Sebastien, thanks for the quick reply. Yes SSO is working on windows laptops and desktops. I’m currently on holiday and will try the build next Friday. I’ll keep you posted.

Hello, the new version did not help but I found the issue. I had to add discovery at the end of the storefront link (customer.com/citrix/store/discovery customer.com/citrix/store/discovery). I was using a PNAgent link before that. Hope this helps someone in the future and thanks again for the help.

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