Imprivata on IGEL OS receive a SSL verification error


Somebody using Imprivata successfully with Igel OS 10.06.100?

Learn more, read the entire thread inside the IGEL Community o Slack

I receive a SSL verification error in OneSign.log:

“2019-07-23 17:46:14,151 – bootstrap – WARNING: Failed to download from fqdn_imprivata_appliance/sso/servlet/getembeddedloader?arch=amd64. Reason: Failed to open url. Error: certificate verify failed”

When I open this URL from a Firefox session on the ThinClient all is looking good.

No update to PIEAgent or Imprivata Appliance. Just upgraded IGEL OS from 10.05.800 to 10.06.100 🙂


Cannot say so much on Imprivata, but does kt Happen only on the fresh resetet device from our other thread or every device updated to 10.06?


on every device unfortunately. But I havent created a new 10.6 profile for Imprivata and just realised that some settings changed.

So currently Iam setting up a 10.6 based Imprivata profile to see if that works 🙂

No success 😞

2019-07-23 18:15:50,416 – bootstrap – INFO: Trying to download from fqdn_imprivata_appliance/sso/servlet/getembeddedloader?arch=amd64

2019-07-23 18:15:50,478 – bootstrap – WARNING: Failed to download from fqdn_imprivata_appliance/sso/servlet/getembeddedloader?arch=amd64. Reason: Failed to open url. Error: certificate verify failed

2019-07-23 18:15:50,478 – bootstrap – ERROR: Failed to download main loader, waiting 5 seconds before retry

Sorry but putting above lines into ` code doesnt work 😞

As usual RTFM!!!!

myigel.biz/public/IGEL_UNIVERSAL_DESKTOP_FIRMWARE/LX/V10/lx_10.06.100.txt?forcedownload

I have 6.0 Appliance. Upgrade will be next week. 🙂

This was avoidable…


@member, just an FYI that Imprivata does not officially support 10.06.100 as of yet. The compatibility started with 6.3 but it has not been fully qualified and is targeted for 6.3 SP1


Thanks for the hint @member

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