iPhone connected to IGEL OS via RDP redirection, can’t see photo library on the phones


Hi, I have a RDSH 2016 environment where my Igels connect with. All USB redirection is working well but the technicians in the plant have to upload pictures taken with their iPhones. Problem is that they cant’s see their picture library on the phones. Can someone tell me how to get this work on the Igels? Thanks!

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Hi, if your customer is using v10 and UD /UDC Devices, you could give a try for that: edocs.igel.com/index.htm#16147.htm


Hi, I forgot to write the details. They use UD3-LX with V10 OS


Perfect, then please follow the edocs article and deactivate the USB Redirection for iPhones before thatπŸ‘You should only use the MTP one.


@member I created this profile the other day that sorts out iPhone and iPad USB redirection, might need some tweaking to work with RDSH though.

github.com/carlbehrent/igelprofiles/tree/master/Devices


Nice, but how can I download the XML file?

@member, thanks it works but……now they see all things on local storage. I want them to see only the DCIM picture folder. Any idea how to create this?


Not so easy. Is it mandatory?


you can right click on the xml file and save it, then import it into UMS


I am blond but when I do a right click I can only save the whole HTML page, not the XML only……:thinking_face:


in Chrome I do ‘Save Link As


Let’s try Chrome πŸ™‚

……and Chrome did the trick


Excellent, I should add that to the instructions


Maybe not everybody is as blond as I am but it can always help 😁


let me know how it goes, it works for us, just strip out the XenApp related settings

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