Issue with second display flickering after every 2 sec on IGEL UD3

Hi Team,

Anyone faces issue in latest UD3 M350C like second display flickering after every 2 sec ?

Learn more, read the entire thread inside the IGEL Community o Slack

Is there any display setting changed or anyone knows how to fix it ?

Thanks in advance, I would be grateful if this issue get fixed.

Hi Onkar, how are the both displays connected and which Firmware are you using?

What is the model of active DisplayPort cable you are using?

UD3 is having two DP port and we are using DP to VGA converter to connect to two TFT monitor

For this configuration — Please add in an active adapter. That will fix your issues.

Could you try to open the Display Switcher and see if it varies if you leverage the resolution/Refresh rate?

Sure, let me check it

I am not able to get your point of adding it in active adapter. Is it H/W you are talking about ?

See the link I posted above for active adapter.

Sure, going through link you provided. Will update you after checking all the things.

try disabling the IGEL registry key below


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