Hello, we’re currently trying to passthrough our Jabra USB headsets connected to an IGEL UD3-LX 60 to a Windows Terminal server via RDP.

We enabled the USB redirection under RDP >> RDP global >> Native USB Redirection and also added a rule for audio devices to allow them but the hardware doesn’t get recognized on the Windows server.
Are there any other settings we’re missing?
(The passthrough from a Windows client via RDP to the Windows terminal server is working. Looks like IGEL is the problem in this case.)
Hello Sebastian, is there a specific use case why you are trying to redirect the device through USB redirection? Generally spoken: redirecting Audio devices through USB Redirection isn’t really helpful, IMHO.
The devices are working locally, and you can change the Output/Input Devices locally in the sound mixer.
No there isn’t a special use case. Just thought this is the way to go…
So how can I present my local headset to the terminal server?
Just use the standard Audio channel:
and choose them in Local Sound Mixer:
Thanks for that!
We’re directly log a user into the terminal server. (Don’t know how this is called in the settings)
The user has in this case no access to the igel sound preferences. He just sees a login-screen which directly logs them into the server.
Is it possible to predefine these settings?
You are welcome!
Yes: kb.igel.com/igelos-11.04/en/options-32871286.html#SoundPreferencesOptions-DefaultSoundOutput
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