Hi everyone, we are having problem with a user keyboard not working when she leaves her workstation for like 15 minutes so she have to reboot every time she go for break/lunch, she is using a wired Lenovo keyboard and mouse, no VDI just using the endpoint for work. All advise appreciated
What IGEL OS version are you running?
Version 11.03.110.01, thanks for your help Ron
Items to look at …
grab an lsusb -vvv when it has failed. Do you see the device disconnecting in journalctl?
Here is a note on collecting data…
github.com/IGEL-Community/IGEL-Docs/blob/main/Docs/HOWTO-Collect-Hardware-Information-for-Device.md
My guess is that the BIOS & settings are going into power down sleep mode…
Thanks, I’ll follow this steps and provide update
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