Keyboard stops working after 15 minutes of inactivity on IGEL OS


Hi everyone, we are having problem with a user keyboard not working when she leaves her workstation for like 15 minutes so she have to reboot every time she go for break/lunch, she is using a wired Lenovo keyboard and mouse, no VDI just using the endpoint for work. All advise appreciated

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What IGEL OS version are you running?


Version 11.03.110.01, thanks for your help Ron


Items to look at …

grab an lsusb -vvv when it has failed. Do you see the device disconnecting in journalctl?

Here is a note on collecting data…

github.com/IGEL-Community/IGEL-Docs/blob/main/Docs/HOWTO-Collect-Hardware-Information-for-Device.md

My guess is that the BIOS & settings are going into power down sleep mode…


Thanks, I’ll follow this steps and provide update

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