Keyboard stops working after 15 minutes of inactivity on IGEL OS

Hi everyone, we are having problem with a user keyboard not working when she leaves her workstation for like 15 minutes so she have to reboot every time she go for break/lunch, she is using a wired Lenovo keyboard and mouse, no VDI just using the endpoint for work. All advise appreciated

Learn more, read the entire thread inside the IGEL Community o Slack

What IGEL OS version are you running?

Version, thanks for your help Ron

Items to look at …

grab an lsusb -vvv when it has failed. Do you see the device disconnecting in journalctl?

Here is a note on collecting data…

My guess is that the BIOS & settings are going into power down sleep mode…

Thanks, I’ll follow this steps and provide update

Continue reading and comment on the thread ‘Keyboard stops working after 15 minutes of inactivity on IGEL OS’.  Not a member? Join Here!

Learn more, search the IGEL Knowledge Base

Ask a question or comment on the above message thread?

Join or log in to the IGEL Community to ask us anything and meet other IGEL customers, partners, and EUC enthusiasts.

Submit a question, or Join Today!

Popular Message Threads

Categories & Tags: