Monitor is blank connected via DisplayPort to IGEL OS?


Is there a special setting required to get a monitor (HP E243d) connected via DisplayPort to work with a UD3-LX 51? The monitor is blank on ours even though I see it listed in _Monitor 1_ in the UMS console.


Can you check how it works when using the display switcher feature locally on the endpoint? Which firmware are you using and is the display available when playing with hz?


FW 11.01.120.01. I’ll try and play around with the settings locally again, but it wasn’t working no matter what I was changing (DP 1.1 vs 1.2, etc.)

Is there a similar command for radeon GFX cards as Intel? On my UD2, I can run _grep “^connector” /sys/kernel/debug/dri/0/i915_display_info_ to see connected devices, but can’t in the UD3

Nothing. Changing the Hz doesn’t affect it at all, and I’ve reset the monitor to defaults to no avail.

Using Terminal, I see the following output for xrandr -q

Screen 0: minimum 320 x 200, current 1024 x 768, maximum 16384 x 16384

DisplayPort -0 disconnected primary (normal left inverted right x axis y axis)


Ok, that‘s good. Would it be possible to retry the experience on 11.02?


I downloaded the latest firmware, and see the contents on the UMS server, but it does not appear in the console at all. Any easy fixes here?


Dumb question, but you already hit F5 or refresh button?


Yep. Even restarted the UMS server.

Wow. I don’t even know how this happens, but I found it in the Recycle Bin


Could you try to download the firmware manually from myigel.biz myigel.biz, go to UMS,Universal Firmware Update,Right click,Firmware Archive -> Universal Firmware Update?

Great! If the recycle bin version is corrupted, you could give my suggestion a try.


Looks like it’s going through now, so I’ll be able to test the display on this firmware shortly.

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