Not able to see items under unified communications in IGEL UMS Profile


Is anyone able to see webex meeting/teams under unified communications? I seem to be missing that option.


Is that in a profile? Make sure the ‘based on’ version is set to 11.04.100 🙂

If the relevant approach from Josh doesn’t help, please check your UMS version. I tried to recreate your issue in my test environment. I was able to recreate the issue. These options included in the new IGEL OS version (11.04.) are only displayed if UMS version 6.05.100 and newer are used. E.g. in UMS version 6.04.120 I could not see these options either, even when changing the profile option ‘based on’ version is set to 11.04.100.


Thank you. We are still using 6.04.120. Planing on upgrading tomorrow.


No problem, I use the time on my vacation to be a little more active in the community and try to help a little more. Now that Seb is on vacation, I also have the chance. Please give us some feedback, whether it was really because of the UMS version or the “based on” option. 🙂


Let us know what you find @member – we are currently investigating this internally to see if this is expected behavior, and if it is we will update our documentation as such 🙂


After we upgraded to 6.05 the options are now visible. thanks for the help!

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