We have an issue with the newest iGEl firmware (iGEL OS 11-11.05.120) on Dell Latitude 5420 Rugged laptops. We have iGel installed on the laptops to to get to our Citrix Storefront. Users can log in and work, but when they go to Sign out, the client just hangs on the signing out page. The laptop has to be turned off to get past it. I’m new to this, if need more info just let me know what you need.
Hello Erik, this usually indicates an issue with Citrix configuration, but there are some things you can try to help mitigate on IGEL OS.
kb.igel.com/igelos-11.05/en/citrix-freeze-at-logout-42009383.html
Seems to be working, thanks!
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