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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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August 16, 2023 IGEL Community Archives

How to have a DNS registry for each IGEL OS device in AD?

Hi, We have a customer asking for use AD to have a DNS registry for each device. I mean, when you add a PC on a Windows domain creates a

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August 15, 2023 IGEL Community Archives

How to reset the IGEL UMS Password

Is there a way to change the password if an ex employee changed the password to the login to the UMS Console? Do I have any recourse recover the account?

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August 15, 2023 IGEL Community Archives

How to setup Audio on VMware Horizon and Jabra.

I was wondering is there a best practice document I can go off of for using IGEL OS 11 and horizon client with Jabra Engage 65 headsets. We are experiencing

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August 11, 2023 IGEL Community Archives

I forgot my IGEL Customer portal login

@member – I need help I don’t remember any of my information regarding logging into the IGEL Support portal support.igel.com/csm Request a reset did that have not received anything and

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August 9, 2023 IGEL Community Archives

Should User Login History if we’re using Okta on IGEL OS?

Should User Login History in the java UMS console report if we’re using Okta as our authentication method (OS12)? I do have a policy configure for UMS for logging (SystemRemote

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August 9, 2023 IGEL Community Archives

Installing IGEL Cloud Gateway gives: returned non-zero exit status 1

Trying to install ICG from UMS. Receiving the following Error message Installation of IGEL Cloud Gateway terminated with error:Exception occurred stderr: [sudo] password for ICGroot: /usr/bin/env: ‘python2’: No such file

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August 9, 2023 IGEL Community Archives

My new onboareded IGEL OS is not showing up in UMS.

Hi #igel-cloud-gateway, I am new to IGEL and its components. I have setup UMS and try to register my igel os 11(through ICG). I have followed below steps: • I

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August 9, 2023 IGEL Community Archives

IGEL OS is not connecting to Wifi Hotspot

I have an interesting issue. So we have a laptop user with a UD Pocket that can connect to WIFI when he is on his home WIFI. But when he

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August 9, 2023 IGEL Community Archives

My AVD on IGEL OS shows a frozen camera image.

Hello everyone, I need your help. I am using AVD Windows 11 with private firmware IGEL 11.08.264 on a DELL model 3420 laptop. I have a problem when we conference

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August 9, 2023 IGEL Community Archives

What is the diffrence between the IGEL cosmos and IGEL workspace edition license?

hi all ,i have a question regarding license ,what is the diffrence between the IGEL cosmos and IGEL workspace edition the customer have Hp elite T655 and it is a

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