Hi, maybe this has been posted somewhere but I did not find anything on search. We want closing the lid on our laptops to disconnect the session (Horizon) and by
Continue readingScaling issue on IGEL OS and Multidisplay
Hello all, We have a scaling problem. When we start working on our laptops by doing a Citrix session and we close the Citrix window and reopen it on an
Continue readingCan I delegate my Customer portal to a Reseller?
Hello, i have a question about the IGEL Customer Portal. My company email is used for the account of my company. Now a customer has invited me for his portal
Continue readingHow to allow USB mass storage passthrough on Citrix and IGEL
Can anyone confirm what settings need to be enabled to allow successful USB mass storage passthrough to VDI? We have Native USB Redirection enabled but it’s very intermittent, sometimes the
Continue readingI have a problem with redirecting USB printers on Citrix and IGEL OS
“`Hi, I have a problem with redirecting USB printers. They are not redirected. I followed the manual for the CUPS configuration to the letter but the TS port always remains
Continue readingIs there any possibilitys to set BIOS password or settings with OS 12?
Is there any possibilitys to set BIOS password or settings with OS 12? I couldn’t find the BIOS tool settings like in OS 11. Hi Marco, unfortunately not from within
Continue readingMouse is disappearing on Citrix and IGEL OS
Hi Guys, We have a new Citrix virtual desktop (Server 2019) to move away from the current 2012 R2 desktop, and we are currently doing UAT. We are seeing a
Continue readingIs anyone using openconnect for ISE dot1X auth and IGEL OS?
Is anyone using openconnect for ISE dot1X auth on network for ISE authentication? Not looking for vpn functionality 802.1x is built right into the OS, should be able to authenticate
Continue readingHow to debug devices going offline in UMS and ICG?
UMS 6.10.140 ICG 2.05.110 IGEL OS 11.08.230.01 Some ICG connected devices appear in UMS as offline even though some of those are actually in use. Where can I start investigating
Continue readingHow can I update IGEL profilesin a script?
We’ve got several IGELs setup to auto login to a RDP or Horizon Client session using specific AD user accounts. We utilize Secret Server to change out service account passwords
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