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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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March 31, 2021 IGEL Community Archives

How to use VMWare Horizon’s native USB redirection to redirect device’s USB -to-Serial adapter?

Hello. I have a question regarding a USB connected coin dispenser causing issues with USB pass through for a USB to serial converter to allow for printing to a dot

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March 31, 2021 IGEL Community Archives

Receive application error when clicking “devices” on UMS Web App in version 6.07.100

Hi all, I just updated our UMS test system from version 6.06.110 to 6.07.100 and now have the problem in the webapp that I get an application error when clicking

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March 31, 2021 IGEL Community Archives

What happens when I convert ICG license to EMP license in IGEL License Portal (ILP)

hello, i have a questions about the ICG License.. In the IGEL License Portal I can convert it to EMP license/subscription, what would happen if i do that? would i

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March 31, 2021 IGEL Community Archives

NEW UMS feature “last contact” – is new or has this data been in the database and is just exposed now?

Hi all, noticed the new features with 6.07.100 and love it, but I’m curious…is the “last contact” something that is new to the UMS completely or has this data been

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March 31, 2021 IGEL Community Archives

Is there a way a user can initiate a IGEL OS firmware update?

hello all, is there anyway a user can initiate a firmware update? i have users using the ICG and it would be good if i could drop a s/cut on

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March 31, 2021 IGEL Community Archives

Why does the keyboard not work on a Microsoft Surface Book 3 with the UDP.

anyone has an idea? why does the keyboard not work on a Microsoft Surface Book 3 with the UDP. However, if I connect the docking station with USB keyboard, it

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March 30, 2021 IGEL Community Archives

Error: “Couldn’t Resolve host name” updating firmware over IGEL ICG

Hello, We are trying to update firmware over ICG. We follow the documentation OS Firmware updates step by step documentation and have created a ICG Firmware update profile and assigned

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March 30, 2021 IGEL Community Archives

IGEL OS device showing purple icon in UMS now that it is connected to UMS, can’t connect ot it

Hello, the device i connected to ICG is showing purple icon with cloud on it, as is not licensed but connected to the ICG server, and i can’t reach it

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March 30, 2021 IGEL Community Archives

How to get Chromium to download and run “.rdp” files?

Does anyone have any experience of adding new ‘*.desktop’ files to iGEL OS. I want to get Chromium to download and run “.rdp” files with xfreerdp and ‘out of the

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March 29, 2021 IGEL Community Archives

Citrix Workspace App is not working with 11.05.120

Anyone saw this problem? 11.05.120 – it works fine from web browser, but not from Workspace app. Reverted back to 11.04.270 – and it works fine. So there is definitely

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