Does ICG tunnel NTP requests back to the data center? My assumption would be no and we need to have public NTP sources configured for the clients. Correct? Correct, it
Continue readingCan we delete some files on our IGEL UMS server since storage is getting low?
Hello, i wanted to delete some files on our UMS server since storage is getting small, and found the following folder. Is there a reason why this is so big?
Continue readingERROR reading data from WIM on IGEL OS Windows device
I’m trying to push a snapshot to a UD6 IGEL OS Windows device, but I keep receiving ERROR reading data from WIM file, anybody have any explanation/root cause for this?
Continue readingImprivata issues where tapping out off the session wont work on IGEL OS 11.04.240
Good morning Community members, I got a question about imprivata appliance mode. We are using igel os 11.04.240 with a cardreader Omnikey 5021CL but we got a strange issue that
Continue readingAfter updating IGEL OS RPI4 / RX420 receive gray screen
Ordered a few RX420s for testing! Yay. But we ran into a issue. When it boots and connects to network the first time (Before Registration) it prompts for a Firmware
Continue readingHow to set a IGEL OS local task to reboot the device daily/weekly vs using UMS?
Is there someway to create some sort of local task that restarts the machine daily/weekly or resets the network connection, instead of relying on the UMS tasks? Since usually the
Continue readingTrying to upgrade ICG certificate but it is greyed out?
question – my cloud gateway cert is expiring on Monday and I was following the knowledge base on “Updating Expired ICG Keystores” and on step 3 right-click the root certificate
Continue readingHow do I force IGEL OS to use a new license?
We have an EMP licensed device “in the field” that is showing that the license will expire in 8 days. We recently assigned a new EMP 3 year license, however
Continue readingWhen WebRTC starts making use of the headset, the sound in Citrix is gone or redirected to the internal speakers on IGEL OS 10.05.100
Having some audio issues on 11.05.100 with Chromium and Citrix and a headset. We have a browser session running WebRTC and a browser session to our Citrix Storefront. The moment
Continue readingCan we install the IGEL OS for Arm (Raspberry Pi) on any Raspberry Pi device?
Hi everyone, I hope you’re all well. I have a question regarding the IGEL OS and Raspberry Pies . My manager has taken an interest in the work being done
Continue reading