Poor audio experience on IGEL UD3-LX in Citrix session

Hi, we have poor audio experience on UD3-LX in citrix session. The main problem is the volume level. It’s very low (with internal speaker and with headset). All volume level are set to 10%% (local and citrix). The volume level is good on lin,ux side, but it’s very low on citrix side. We use citrix audio udp. Any ideas to improve volume level?

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It’s better when i set volume > 100% on linux. When we use RTME for Skype , the volume level must be set on local linux.

Hi, just in case let me ask: in the local Sound Manager of Igel OS, you could set the volume up to 150%, does that help?

Yes i confirm, it’s better when we set up to 100% for analogic (3.5mm) headset. If i use a USB headset (like Jabra), i don’t need to set up the level more than 100% and the mcirophone is perfect! I love Jabra ! Is IGEL OS compatible with allmost Jabra headset?

Yes, we can & do😁

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