Hi, i have an issue in UD3-LX 10.06.170, in firefox session, when i launch an citrix application in HTML5, the firefox window is always black.
What is the Citrix version?
In UD3-LX i use the default version of Citrix. I’m connecting to webstorefront throught NetScaler
What version is the VDA? (Citrix VDA version and Windows OS version)
just in case!
VDA 7.15.3000 in Windows 2016
i think the issue is before connecting to VDA, i didn’t see “connecting message”. The firefox window directly show black
Have you tried connecting via the integrated Storefront method (no browser)?
Sessions > Citrix > Citrix Storefront
is it possible to configure by this way, with a connection throught NetScaler?
I try to add it, but citrix don’t find the store. I don’t know the exact URL from external
Leave everything blank (Path to store, Store name, Domain) and retry please.
Can you maybe also provide a few screenshots of the „Black Firefox Window“?
i made some bad things like upgrade and downgrade firmware on the same TC, i think this not good. After a reset to factory the HTML5 works fine! I try to add Citrix storefront session, i add the URL of netscaler without arguments (path to store, store name, domain), i switch authentification to Citrix authentification. When i start this session the authentification is good (user, password and passcode), but after login i got an error: adding store:Http error
in CLI: i can’t storebrowse, i have the same error. But i can browse the store in CLI if i add the store with a CR file: storebrowse -C receiverconfig.cr receiverconfig.cr
After i can storebrowse -E <INTERNAL_URL_STORE> (mentionned in CR file). The request is send throught the external gateway (netscaler) mentioned in CR fike.
i don’t know if it is possible to configure this in IGEL profile in citrix storefront session.
Hi Guillaume, from what I recall the 302 error is Web redirection/rewrite error.
Citrix receiver configuration screenshot and the receiverconfig.cr receiverconfig.cr
Example URL of storefront used in internal: storefront.internaldomain.fr/Citrix/Store/discovery and the URL for external access: netscaler.publicdomain.eu
this configuration works in Receiver, but i can’t implent it in a IGEL profile
I wan’t a profile for external access only. I don’t have problem for internal access
In this document we can see the issue
@member do you have any explication about this behaviour (view the PDF)?
I’m in a call until late afternoon, but could you provide your cert/profile/test user?
i can provide you the citrix configuration (CR) file with real URLs. I can’t provide any user authentification information (the pass code is a RSA token) .
i will check if i can provide a static passcode for a test user (not sure)
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