Hi, I have a problem with the Onscreen-Keyboard – after a while I get the following screen when trying to set an input.
Hi Joachim, which Firmware are you using?
Hi Sebastien – we are using version 11.01.100.01
Might you be able to update to 11.02.150 to see if the problem persists? I would also recommend the 11.03 but there be aware that a downgrade isn‘t possible anymore to 11.01.100.
Hm, we have updated to version 11.03. Unfortunately the version is not “compatible” with firefox.
That is a bug indeed, but before discussing that one: is the onscreen Keyboard working?
yes – at the moment – the problem arise after a few days…
On the Firefox topic, you could follow this thread to get that blank Window fixed:
igelcommunity.slack.com/archives/C8GP9JHQE/p1579556078089700?thread_ts=1579105993.177500&channel=C8GP9JHQE&message_ts=1579556078.089700 igelcommunity.slack.com/archives/C8GP9JHQE/p1579556078089700?thread_ts=1579105993.177500&channel=C8GP9JHQE&message_ts=1579556078.089700
Hi Jonathan – this helped. Thanks a lot. Would that be fixed in a new firmware?
Yes, it will get fixed soon, we have a Private Build as a quick fix if needed urgently.
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