Problems with Logitech Webcam C170 stoppped working

Hello, I got an issue with the logitech-webcam C170. Since a few days the logitech-webcam C170 doesn’t work anymore in Citrix at GoToMeeting and the Browser (for example at webccamtesting-websites). Citrix and GoToMeeting recognice the Webcam, but the webcam doesn’t signals of the pictures. As a result instead of the webcampicture there is a black screen. It is since last week, before it works without any problems. Does anyone knows what could be the problem?

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Hello David which Firmware are you using and which Browser version are you using: 32 or 64 bits?

Hi Sebastian, thanks for your fast reply. I am using the Firmware and tried it with an 64-Bit Browser

You are welcome!

That‘s where the issue comes from, try a 32 bit browser. Citrix Webcam redirection is only supported on 32 bit applications when using it from a Linux device.

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