Registered a wrong IGEL Delivery Token oh IGEL license portal, how to unregister it to use it on another customer?


Hi,

We have a customer that registered a wrong Delivery token on its license portal. Which are the steps to unregister it to use it on another customer?

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Thanks


I think you will need to contact the License team for that. license@igel.com


We are on it. Just to know if anyone had the same issue and there are a standard steps to follow.

Thanks


I think this has happened in the past 🙂 but it isn’t something that customers can fix from their end. Let me know if you need any assistance!

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