Hi,
We have a customer that registered a wrong Delivery token on its license portal. Which are the steps to unregister it to use it on another customer?

Thanks
I think you will need to contact the License team for that. license@igel.com
We are on it. Just to know if anyone had the same issue and there are a standard steps to follow.
Thanks
I think this has happened in the past 🙂 but it isn’t something that customers can fix from their end. Let me know if you need any assistance!
Continue reading and comment on the thread ‘Registered a wrong IGEL Delivery Token oh IGEL license portal, how to unregister it to use it on another customer?’. Not a member? Join Here!
Learn more, search the IGEL Knowledge Base
Ask a question or comment on the above message thread?
Join or log in to the IGEL Community to ask us anything and meet other IGEL customers, partners, and EUC enthusiasts.Submit a question, or Join Today!
Popular Message Threads
- Error “AM_ERROR_AUTH_NETWORK_ERROR [65275]” adding store in Citrix Workspace App version 20.x on IGEL OS 11.04
- IGEL UD3 (LX50) randomly get this error with Citrix: The X Request 130.1 caused error :”10: BadAccess ( attempt to access private resource denied) any ideas?
- What distro of Linux the IGEL kernel is based on?
- How to Install IGEL OS via a Bootable USB Drive
- Error connecting to Citrix StoreFront “Error adding store: Http error[302]”
- How to change the default IGEL UMS admin password?
- Where to delete the certificates that cause ‘invalid certificate’ when trying to import an IGEL into UMS?