Running UD Pocket on my Dell XPS 13 I receive two options on boot, partition 2 and partition 3, what now?


Gents, trying the UD Pocket on my Dell XPS 13. I get to the boot menu on the machine and there I see two options showing the UDP, one says partition 2 the other partition 3. Has anyone seen this? No matter what I choose the machine does not boot. Goes to the Dell Diagnostics.

Learn more, read the entire thread inside the IGEL Community o Slack

Hi Claudio, is Secure Boot and USB active in that Bios?


Maybe the version running on it is old and does not support secure boot. Could that be the issue? In that case how can I upgrade the device without booting it, like just writing a new image on it?


Just to get things sorted out, does it boot on Legacy mode? If yes, which Firmware is installed on the UDP?

Let’s start Legacy mode, if that doesn’t work, other hardware by hand?


Have not tried any other boot method. Not sure the version but the UMS that is on the partition is like 5.06.100 from 2017 so this has to be old for sure. Like close to three years old.

Is there a way to upgrade it first to the latest release, connecting it to a PC?


You could connect it to another hardware and boot it there or, if the stick is already on OS11, you could reflash it by using OSC:

kb.igel.com/igelos-11.03.100/en/installation-24386527.html


Ok it booted on another machine. I got the wireless working so it has access to the internet. Is there a way to update it over the internet directly off the IGEL website /ftp?

It seems it is version 10.03.210.01 build 5.7.12


No, you have to download the zip, and extract it to a local USB Storage if the UDP isn’t accessible by a UMS:

kb.igel.com/igelos-10.06.100/en/updating-the-firmware-using-a-usb-storage-device-23509242.html

fwu.igel.com/files/IGEL_UNIVERSAL_DESKTOP_FIRMWARE/LX/V10/lx_10.06.170_public.zip


Got UMS running and updated to latest 10.X.

Continue reading and comment on the thread ‘Running UD Pocket on my Dell XPS 13 I receive two options on boot, partition 2 and partition 3, what now?’.  Not a member? Join Here!

Learn more, search the IGEL Knowledge Base



Ask a question or comment on the above message thread?

Join or log in to the IGEL Community to ask us anything and meet other IGEL customers, partners, and EUC enthusiasts.

Submit a question, or Join Today!


Popular Message Threads


Categories & Tags: