Setting up SCCM Add-On, ICG connect goes in and out wouldn’t register to UMS


We’re setting up our SCCM Add-On today, it came with OS 11.03.580, ICG connect goes in and out wouldn’t register to UMS. The kb wasn’t clear where to obtain later version of IGEL OS binary image. Please help!!!

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Hi Justin. This might help on other FW kb.igel.com/igelos-11.04/en/igel-os-sccm-add-on-34476493.html#IGELOSSCCMAddOn-DeployinganAlternativeIGELOSImage

What source did you configure to store the FW image for endpoints connected via ICG?

The ICG isn’t designed to handle FW updates through itself.

Have a look at this guide www.igelcommunity.com/igel-firmware-updates-guide www.igelcommunity.com/igel-firmware-updates-guide


I’ve already gone through both of those 2-3 now, there’s no clear information of the OS binary are instructed in the KB above how to create or obtain it. We uses a pair of HTTPS repo for our clients to pulls FW through ICG. I would like to keep our SCCM PXE boot image as up to date as possible so when it gets provisioned and deployed to the end user it would be plug n play. In my testing today it took a good 12mins, sometimes it requires a couple factory reset to get it to image properly and registering to UMS.


@member so you mean the ISO itself – www.igel.com/software-downloads/workspace-edition/ – go for OS11 / OS Creator (Former UDC…) and choose the ZIP file.


We went through all the workspace one OS files and extracted. Only find a few small binary files that can’t be the 2gb iGel OS binary.

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