Hi everyone, i have a very strange problem (again)… since running a UMS-Update (which went fine) to the latest version on our Ubuntu 20.04 LTS server earlier today, i can’t connect to our UMS via UMS-Console (Web-Console also not working) anymore (unknown user/password).
I’m using the embedded DB with a local user (no domain/LDAP)
Connecting to UMS-admin on the same VM with the same credentials works fine though.
I tried updating Ubuntu and rebooting the VM (that fixed the same problem in October for me) but i still can’t Login anymore.
😪
Maybe firewall?
sudo ufw status
sudo ufw default allow outgoing
sudo ufw allow 8443/tcp
No Firewall running at all…
humm… Maybe try one more reboot? 😉
How much RAM to you have? My VM I have 12GB RAM
Also running 12GB…
I made a VM-Backup before updating, think I’ revert to that for now.
😞
edit:
Is there any way to look at this problem in more detail in the terminal?
eg looking into logfiles or watching the process via tail?
edit2:
had exactly the same Problem (after reverting to my last backup) with Igel UMS 6.06.110 after updating and restarting Ubuntu Server 20.04 LTS to latest patch-level… another reboot of the VM fixed it though.
Very strange problem…
For the Log files — Check out the following –>
kb.igel.com/endpointmgmt-6.06/en/where-can-i-find-the-ums-log-files-37281791.html
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