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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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Amazon AWS Troubleshooting and Support Articles in the IGEL Community

March 29, 2021 IGEL Community Archives

IGEL Releases UMS 6.07.100 and ICG 2.03.110!

We are really excited to inform you that we have just released and published a new version of the IGEL UMS, UMS WebApp, and IGEL Cloud Gateway (ICG) versions UMS

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December 14, 2020 IGEL Community Archives

With IGEL ICG, what typically do you all do for firmware updates?

when working with ICG, what typically do you all do for firmware updates? We have installed a webserver (lighttpd) to provide the firmware files. In our case the ICG server

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November 16, 2020 IGEL Community Archives

Insights on IGEL firmware updates for IGEL OS devices located remotely over ICG?

Hello all! I was wondering if anyone had any insight about IGEL firmware updates. If we have UMS and ICG setup for remote work scenarios where thin clients aren’t on

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November 13, 2020 IGEL Community Archives

How to Install the IGEL UMS Console on Remote PC

During the installation of the IGEL UMS, the administrator console was installed on the server, as shown above. If you wish to install it remotely, you can. This comes in

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November 13, 2020 IGEL Community Archives

How to Open Firewall Ports Required by IGEL UMS

You are required to configure your firewalls, including the Windows Firewall and AWS Security Group, to allow the UMS to communicate with the IGEL OS. By default, the Windows firewall

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November 4, 2020 IGEL Community Archives

When upgrading remote IGEL OS devices via ICG (using Amazon S3), what is the correct package to download?

@member for upgrading remote TC’s via ICG (using S3), what is the correct package to download from on this site www.igel.com/software-downloads/workspace-edition/ All the TC’s are Dell PC’s that have already

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October 27, 2020 IGEL Community Archives

What ports or Firewall rules should I implement to make the connection from IGEL OS through IGEL ICG AWS (Ubuntu 2020)

Hi, My IGEL ICG on AWS (Ubuntu 2020) connects perfectly with my local UMS (CentOS 8.x), recognizing my UD-Pocket. I need to make an RDP connection from the UD-Pocket to

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October 23, 2020 IGEL Community Archives

Is it possible to update IGEL OS Clients Firmware over ICG?

Hi everyone, is it possible to update IGEL Clients Firmware over ICG? Hi, not directly, you have the ability to use the external storage: www.igelcommunity.com/igel-firmware-updates-guide Related: That guide should definitely

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October 16, 2020 IGEL Community Archives

How to install the IGEL ICG in a DMZ

Please tell me where to get detailed instructions for setting up the ICG in the DMZ? Thanks! Good morning Dmitry, I hope this step by step guide is covering your

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September 30, 2020 IGEL Community Archives

How to force the IGEL ICG and the UMS to use the AWS public elastic IP address

We have “successfully” deployed ICG on AWS. But we have hit a snag. As you may know, EC2 instances don’t have public IP addresses mapped to an interface available to

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