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AMD Troubleshooting and Support Articles in the IGEL Community

November 18, 2020 IGEL Community Archives

Does IGEL OS will run on a device with an AMD chip?

Can I get a confirmation on if iGel OS will run on a device with an AMD chip? It should. Most x86_64 CPU’s are supported. You could download OS 11

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October 1, 2020 IGEL Community Archives

Virtual desktop suddenly freezes in VMware Horizon using Blast

We have an IGEL UD3 (M350C) and a HP T640, both sporting the same CPU/GPU combo: an AMD Ryzen Embedded R1505G with Radeon Vega Gfx. On firmware 11.04.100 and 11.04.136

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July 3, 2020 IGEL Community Archives

How to edit a file on IGEL OS and have it executed one time only?

Hi, I want to edit a file on client. In the UMS I use a profile. At “firmware customization/own commands/basic/final command” I put the commands in. Is it executed as

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May 12, 2020 IGEL Community Archives

How is everyone handling IGEL OS firmware updates?

How is everyone handling firmware updates? Our current plan is to use a profile that checks for firmware updates on boot, and has the FTP info filled out pointing to

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May 12, 2020 IGEL Community Archives

Is there an AMD registry entry that will perform the same task as ‘x.drivers.intel.edp_is_dp’ on IGEL devices?

Is there an AMD registry entry that will perform the same task as ‘x.drivers.intel.edp_is_dp’? This has fixed a laptops internal panel from panning to a larger resolution when connected to

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March 17, 2020 IGEL Community Archives

IGEL OS on UD3 output sound to external speakers (RCA connection) gets “crackly”

At times some UD3-LX51 output sound to external speakers (RCA connection) gets “crackly” when moving the cable and/or adjusting the sound volume on the speaker. The fix seems to be

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January 28, 2020 IGEL Community Archives

What is the difference between the AMDGPU section and the ATI configurable section regarding the used driver for dri?

Hi all, i ́ve a question regarding profile system registry settings of x.drivers: Customer has AMD ATI Radeon onboard graphic cards, which are round about 7 years old. The Costumer

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October 29, 2019 IGEL Community Archives

When do I enable H264 vdpau codec on IGEL OS?

Hello everyone, I was wondering in which case the H264 vdpau codec should be enabled ? Hello Jonathan, which kind of Terminalserver/VDI Architecture are you using? Do you mean in

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August 19, 2019 IGEL Community Archives

Users who interact with AutoCAD will 100% of the time get a disconnect message sent behind the scenes on IGEL OS

Hello Everybody. This is my first post in the Community Slack, so if this is in the wrong location please let me know and I’ll delete and re-post. Does anybody

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April 10, 2019 IGEL Community Archives

What are the system requirements for running IGEL OS 10?

Hi all. I can’t find the system requirements for running OS10. We have a bunch of clients, I think we need to upgrade/consolidate. Can someone link me the page where

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