A notebook, listed in the IGEL Ready list, makes the first boot after installation via USB key (OSC), but when restarting it no longer boots. Here are the data of
Continue readingBIOS Troubleshooting and Support Articles in the IGEL Community
Strange issue with IGEL UD2 / IGEL OS 11.02.150 upon reboot monitor goes to “No Signal” and does not reboot
Having a strange issue with my UD2-LX50 devices (11.02.150) where they are set to be powered on all the time and connected to a touchscreen monitor to DisplayPort. The issue
Continue readingAfter upgrading UD2 to IGEL OS 11.05.133 we see multiple errors – “Multiple Active Partitions” / no network / black screen
Hi. It is terrible. Yesterday i’ve updated our UD2-LX40 and LX50 from 11.03.500 to 11.04.27 and then to 11.05.133. First i updated 10 test devices with no problem. Than i
Continue readingOn Lenovo M720Q, after updating to 11.04.270 I get a black screen until I plugin an ethernet cable
I’m on a lenovo m720q with the latest BIOS, when I have it on 11.03.580 it runs fine on wifi, no issues. After updating to 11.04.270 I get a black
Continue readingKeyboard stops working after 15 minutes of inactivity on IGEL OS
Hi everyone, we are having problem with a user keyboard not working when she leaves her workstation for like 15 minutes so she have to reboot every time she go
Continue readingExternal monitor not working on BYOD notebook with mutiple Intel GPUs
Hello, i got a BYOD notebook with UD Pocket stick, the notebook has 2 GPU intel and nvidia, in the hardwaremonitor both seems be discovered but i dont get any
Continue readingCan I replace the default 2 x 2GB RAM modules in my IGEL Thin Client with larger ones?
I haven’t tried yet but can I replace the default 2 x 2GB RAM modules in an M350C with larger ones? The Ryzen R1505G supports up to 32GB. (4GB is
Continue readingHow to recover / reset an IGEL UD Pocket?
Hello all, so I was wondering if someone could shed some light on an issue I’m having. I received an IGEL UD Pocket USB USB drive from my employer for
Continue readingDell Inspiron 3793 and Dell XPS 17 9700 Wifi not working on IGEL UD Pocket
Unable to flash Dell Inspiron 3793 and Dell XPS 17 9700 laptops. For the XPS, the M.2 SSD is not showing up. Used a UD Pocket running IGEL OS 10.5.800,
Continue readingIGEL OS users experiencing network latency and session freezing issues
We are experiencing network latency issues. Our IGELs are repurposed Dell All-In-One workstations running 11.01.100.01 or 10.05.500.01. The user logs in and is directed to a Citrix Desktop. At some
Continue reading