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Certificates Troubleshooting and Support Articles in the IGEL Community

June 1, 2023 IGEL Community Archives

I deleted my ICG but can’t reconnect it to UMS

Anyone ever saw that error while readding ICG servers? We removed an old ICG server with that name and trying to add a new server after upgrade ICG upgrade @member

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May 31, 2023 IGEL Community Archives

when we perform a test the “LDAP(s) connection Test ” fails, but the “Kerberos connection Test” passes

We just changed the account we used for “AD/LDAP Service” and when we perform a test the “LDAP(s) connection Test ” fails, but the “Kerberos connection Test” passes. The only

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November 8, 2022 IGEL Community Archives

How to customize the IGEL OS Creator (OSC) to preset settings before deployment.

Hi We are using OSC on a USB stick to convert our clients to Igel OS. Is there any way to customize the OSC so the clients run a custom

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June 20, 2021 IGEL Community Archives

Looking for documentation about configuring the URL for the UMS Web App?

Hello, i’ve been trying to find documentation about configuring the URL for the UMS web app, but I can’t seem to find any. Can someone help me out with implementing

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May 20, 2021 IGEL Community Archives

After updating the ICG SSL certificate half the IGEL OS devices report not having the necessary certs

The SSL cert (DigiCert) assigned to my ICG is set to expire very soon. I have the updated cert added to the ICG keystore and all looks well. What’s strange

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May 4, 2021 IGEL Community Archives

How to import the device certificates to the Google Chrome browser CA store running at a Custom Partition?

Hi everyone. Not sure if anyone else uses Google Chrome Browser in a custom partition but I need to import the device certificates to the browser CA store. I have

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April 30, 2021 IGEL Community Archives

Is there a URL that can be used as a health monitor/heartbeat from an F5 to determine up status of an ICG process?

Is there a URL that can be used as a health monitor/heartbeat from an F5 to determine up status of an ICG process? You mean for the UMS? Well, atm.

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April 8, 2021 IGEL Community Archives

How to deploy CA certificates via Chromium in IGEL OS 11.05?

Can anyone point me at something about installing CA certificates in to Chromium on iGel OS 11.05? I’ve searched by keep getting directed to suff about Firefox (i.e. kb.igel.com/igelos-11.05/en/installing-web-browser-certificates-42009934.html) Dd

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April 1, 2021 IGEL Community Archives

How to workaround Imprivata certificate refreshes that dont require a downtime for our end users on IGEL OS?

We are about to hit our imprivata ssoCA.cer expiration date and im trying to find a way to renew this cert without having to reboot all our igels after a

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April 1, 2021 IGEL Community Archives

Error: The Thin Client failed to download files from UMS on IGEL OS boot

Hello, I have a Problem with Igel, when the User start-up the Thin Client bekomme the next error: Error: The Thin Client failed to download files from UMS. How can

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