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Certificates Troubleshooting and Support Articles in the IGEL Community

August 28, 2023 IGEL Community Archives

Which is the best method to change Cisco Anyconnect XML profile with CP?

Hi all, Which is the best method to change Cisco Anyconnect XML profile with CP? On the other hand, I see that Openconnect has Cisco Anyconect option, but only ask

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August 17, 2023 IGEL Community Archives

Does IGEL OS do any certificate revocation check for network certificate?

Hi Guys, does IGEL OS do any certificate revocation check for network certificate by default? or it needs to be enabled separately? This is up to the application not the

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August 9, 2023 IGEL Community Archives

My new onboareded IGEL OS is not showing up in UMS.

Hi #igel-cloud-gateway, I am new to IGEL and its components. I have setup UMS and try to register my igel os 11(through ICG). I have followed below steps: • I

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August 8, 2023 IGEL Community Archives

Issues during onboarding IGEL OS.

Good day everyone hope you’re doing well may i ask a question regarding UMS and OBS on Cosmos? I’ve setup UMS and Cosmos and OBS as described on the KB.

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August 3, 2023 IGEL Community Archives

How to restrict the VNC Connection to IGEL OS?

Hello, we use VNC on Igel to remotely connect to the client, and we have configured on windows laptops a IP restriction for the client connections, is it possible to

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August 2, 2023 IGEL Community Archives

My ICE cert is expiring later this month but when I go to renew it shows the exam is locked

Hey everyone, my ICE cert is expiring later this month but when I go to renew it shows the exam is locked. Has anyone seen this before? You need an

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June 28, 2023 IGEL Community Archives

Can you change the remote shadow port to 443

Can you change the remote shadow port to 443 on a universal basis? (as opposed to entering each time) You mean inside the Universal Management Suite Java Console I guess?

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June 28, 2023 IGEL Community Archives

How we can change the ums last known ip in UMS admin settings?

Hey, how we can change the ums last known ip in admin settings? They dosent update automaticaly, after IP Change. Thanks for Help. Manual change Q: UMS public facing IP

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June 23, 2023 IGEL Community Archives

s it somehow possible to configure USB auto connect for Citrix

Hi, is it somehow possible to configure USB auto (re)connect for Citrix? Where and how can I configure it? Missing a lot of options for Citrix WSA in the Igel

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June 23, 2023 IGEL Community Archives

Guidance for UMS and ICG updates

Hi Team, Need your guidance for my project in IGEL production enviroment. Below have mentioned the details of project planned. Project scope: our production UMS server and Igel cloud gateway

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