I remember reading that OS 5, OS 10 and OS 11 cannot all coexist on the same UMS. What exactly will happen if I try to attach an OS11 device
Continue readingCertificates Troubleshooting and Support Articles in the IGEL Community
How can we successfully login to the ICG TomCat apache server?
Hi! I have a question regarding remote install of the ICG. Earlier we have deployed an ICG manually. If we browse to that manually deployed ICG IP we are presented
Continue readingUnable to change expired user passwords using Citrix Workspace app on IGEL OS
Hello, our IGEL UD2 LX clients running the latest 10.05.500.01 firmware are unable to change expired user passwords using Citrix Workspace app. What’s strange about this is once authenticated (and
Continue readingIGEL ICG “Error exchanging passwords”
Trying to connect a device to my old server which has been upgraded now. UMS 6.01 and ICG is still 1.02 Right now im on a self signed cert. Since
Continue readingIs IGEL ICG required to be in the DMZ when using NetScaler as SSL-bridge?
Hi! I have a question reagarding UMS, ICG and NetScaler as SSL-bridge. Is it correctly understood that ICG doesn’t need to be on a DMZ if we are using NetScaler
Continue readingHow to install a publicly signed wildcard certificate on IGEL ICG?
Hi, I have another question regarding IGEL Cloud Gateway. We have a publicly signed wildcard certificate for our domain. I am able to import the CA and the signed cert
Continue readingIs it possible to make a connection from IGEL OS to the ICG, without configuring it manually on the client itself?
Hello, first of all, I want to thank you for the free demo/evaluation license of IGEL Cloud. We are testing ICG right now. I just have one question: Is it
Continue readingWhen trying to connect IGEL OS devices to ICG I receive “Failed to get the certificate from the server”
Hello all, I’m trying to do a quick UMS/ICG setup test in our own cloud environment. I have set up everything and are able to establish a connection between ICG
Continue readingCan’t register IGEL OS Thin Client in my UMS. We already have one IGEL OS device in the UMS
Good Morning, Igel UMS: 5.08.120 Thin Client: Igel UD3-LX 51 (10.05.500.01) I can’t register the Thin Client in my UMS. We already have one TC with Linux in the UMS
Continue readingHow to prevent IGEL OS from loading browser sessions if it’s not registering with the UMS?
Is there an easy way to prevent a thin client from loading browser sessions if it’s not registering with the UMS.? I’d like to prevent thin clients from being used
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