Hello – Has anyone come across moving ThinClient/Computer objects where you have to drag and drop the object? We’ve been unable to locate a move option. We are aware of
Continue readingCertificates Troubleshooting and Support Articles in the IGEL Community
How to deploy PKI Root Certificate via IGEL UMS to be used inside the Firefox?
some short question. I am trying to deploy our PKI Root Certificate via UMS to be used inside the Firefox. I did it as Web Browser Certificate (.cer as base
Continue readingHow to configure autologin to Citrix Storefront on XenDesktop 7.13 on IGEL OS?
Greetings, igel rookie here. Can anyone point me to instructions to autologin to Storefront on XenDesktop 7.13, from the thin client? I set it up for Appliance Mode and specified
Continue readingUpgraded IGEL UMS 5.07 to 5.09 and cert is not working, is there any way I can get the old cert to work on my new server?
Hello guys! I upgraded UMS from 5.07.0 to version 5.09.100. Before the upgrade, I took a backup on both the whole computer and the cert. But I discovered that 5.09
Continue readingHow to configure a brand new (or factory reset) IGEL OS Thin Client to report to the UMS, as soons as it starts booting
Hello everybody. I would like a brand new (or factory reset) Igel Thin Client to report to the UMS, as soons as it starts booting. I got a (local) DNS
Continue readingMy IGEL Cloud Gateway (ICG) appliance doesn’t have tomcat installed?
My IGEL Cloud Gateway appliance doesn’t have tomcat installed? I run “systemctl status tomcat” and it says that the tomcat.service loaded: not-found (reason: no such file or directory) active: inactive
Continue readingHow do you create an CSR for IGEL Cloud Gateway (ICG)
How do I create a CSR for Igel Cloud Gateway? I’m trying to order a SSL certificate for the appliance Have a look in this guide www.igel.com/wp-content/uploads/2018/01/IGEL-Software-Platform-Step-by-Step-Getting-Started-Guide-v1.pdf Thanks, Udo! I’ve
Continue readingError adding IGEL devices to UMS – search finds the clients, but I can not add them because of an SSL connect error?
Hello, we use several devices, model UD2-LX40 and UD2-LX42. Now we got some UD2-LX10 devices. Interestingly enough, they are recognized as UD2-LX40ac. I want to add the devices to the
Continue readingHow to manually provide the IGEL UD pockets with a client certificate for 802.1x, for instance via an upload in UMS?
Is it possible to manually provide the UD pockets with a client certificate for 802.1x, for instance via an upload in UMS? Hi, You can sent a certificate from the
Continue readingHelp with root certficate from my PKI?
Hello everybody, could someone help me about the topic root certficate from my pki ? Hi Giuseppe, sure, but I‘m on the road actually. Would you be so kind to
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