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IGEL Community Archives
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  • Cisco Jabber

Cisco Jabber Troubleshooting and Support Articles in the IGEL Community

May 11, 2021 IGEL Community Archives

How to setup an open browser for testing purposes on IGEL OS?

Hi, I need to have an open browser for testing purposes. Ist there a cheat sheet how to setup the profile? Im need to download and manipulate the ICA File

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May 5, 2021 IGEL Community Archives

Sometimes users can’t hear phone calls through Jabber (volume is muted or too low) on IGEL OS

I’m not sure if this is the correct place, but it seemed to be the best to fit my question. Information: IGEL UMS. Profiles – Sound. Our users will sometimes

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April 27, 2021 IGEL Community Archives

Teams on IGEL OS error “Low memory, kill the process”

Is it a safe bet to assume that when Teams presents an error along the lines of “Low memory, kill the process”, it’s an issue of the thin client not

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March 17, 2021 IGEL Community Archives

Updated: IGEL OS Unified Communication Configurations (UCC) Guide!

IGEL OS UCC Guide v1.9 is out now on files.igelcommunity.com/igelos_ucc_configuration_guide.pdf Changes: • new firmware base: IGEL OS 11.05.112 (and 11.05.120 which is coming soon) • new HDX webcam support with

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February 25, 2021 IGEL Community Archives

How to find the Cisco Webex VDI plugin for Citrix?

Anyone have a link to the Cisco Webex VDI plugin for Citrix? Seems like you need to become a customer to get it? Yeah, it requires a login to access

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February 18, 2021 IGEL Community Archives

Webcam are not being recognized in Webex and Webex Teams via Citrix on IGEL OS

Hello, we are trying to use Webcams in Webex and Webex Teams via Citrix. To achieve that we updatet a Thin-Cient to Version 11.4.270 and activated the Cisco Webex VDI

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February 10, 2021 IGEL Community Archives

Is there any posibility to set a noice reduction for an analog headset in IGEL OS?

Hi, is there any posibility to set a noice reduction for an analog headset in Igel OS? We currently have some workers with an logitech h150 headset on an Igel

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January 7, 2021 IGEL Community Archives

Sporadic issues of users unable to to make calls with Jabber on IGEL OS 11

Firmware: 11.04.130/240 jabber:12.9.0/12.9.1 Can anyone point me to some good documention on jvdi and citrix. We’re experience sporadic issues of users unable to to make calls due to CTI not

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December 8, 2020 IGEL Community Archives

Jabber / JVDI client version 12.8 stopped working after upgrading to IGEL OS 11.04.240

Good day everyone. Running UD3 with LX 11.04.240, and our Jabber client is unable to connect. Here is a screenshot of the client / agent versions. Worked fine before the

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November 19, 2020 IGEL Community Archives

Webex redirection working in Citrix with IGEL OS

Anyone successfully got webex redirection working in Citrix with igel? CVAD 2009 + igel 11.04.240 with webex meetings enabled in settings. If I connect to my session with a windows

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