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Cisco Jabber Troubleshooting and Support Articles in the IGEL Community

May 12, 2020 IGEL Community Archives

Cisco Jabber lose their settings on IGEL OS, please help

hey guys, we have some interesting issue with cisco jabber. we are using HP T610, HP T620 and igel UD3, UD6. Jabber at all works fine within citrix and also

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May 11, 2020 IGEL Community Archives

Does IGEL OS support JVDI for VMWare Horizon client?

Does iGEL OS support JVDI for VMWare Horizon client. I’m hoping to adopt this in our environment, kicking the tires with UD Pocket and having difficulties getting the JVDI passthrough

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May 7, 2020 IGEL Community Archives

Is there a way to restart the JVDI client other than restarting the IGEL OS thin client?

Is there a way to restart the JVDI client other than restarting the thin client? Should be /etc/igel/cisco/cisco-jvdi-stop and cisco-jvdi-start Thanks! I will try that out and will let you

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May 4, 2020 IGEL Community Archives

Is there a special setting to allow audio connection/redirection on IGEL OS?

Hi, is there a special setting to allow audio connection/redirection? Thanks Joachim Hi Joachim, on which Software / Desktop virtualization platfrom? Is there a specific use case like Teams /

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March 27, 2020 IGEL Community Archives

What version of Cisco JVDI is installed in IGEL OS 11.03.100, 12.7.0 or 12.7.1?

We are trying to implement Cisco JVDI and are having some trouble. The IGEL OS 11.03.100 documentation states the version of JVDI installed is 12.7. We are taking that aas

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January 30, 2020 IGEL Community Archives

Problem when we connect to our Citrix VDI session it is very slow and unusable on IGEL OS?

The problem is when we connect to our Citrix VDI session it is very slow and unusable. Does anyone have suggestions to configurations changes we need to make? What do

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December 20, 2019 IGEL Community Archives

Does hardware acceleration make sense in connection with RDP on IGEL OS?

Good Morning everyone, i have three short questions. We are switching from W7 / W10 devices to Linux IGEL in early 2020 and I have seen that the new devices

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December 9, 2019 IGEL Community Archives

Is anybody passing an internal webcam through the IGEL OS into a XenApp RDS Session

Is anybody passing an internal webcam through the Igel OS into a xenapp RDS Session Yes, Logitech C920 and 922 I am using a Dell All In One Device with

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November 21, 2019 IGEL Community Archives

Upgraded IGEL UD3-LX51 to OS 11.02.150 and my Jabra Envolve 75 USB Headset stopped working

I just upgraded one Igel UD3-LX51 to OS 11.02.150 and my Jabra Envolve 75 USB Headset stopped working. Has anyone had similar experiences? We Use Citrix XenApp 7.15 CU4… Do

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November 5, 2019 IGEL Community Archives

How to install a Logitech c920 Webcam on Windows 7/10 within Citrix?

Is there a cut dry approach to install a Logitech c920 Webcam on Windows 7/10 within Citrix? We use the same camera on Win 10 VDI without issue Is there

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