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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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  • Citrix Files

Citrix Files Troubleshooting and Support Articles in the IGEL Community

February 5, 2021 IGEL Community Archives

Anyone using Citrix Sharefile as and FTP for updating devices over IGEL ICG?

Hey all! I have seen several past posts on admins having issues using Citrix Sharefile as and FTP to update devices over ICG. Has anyone been able to get Sharefile

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November 24, 2020 IGEL Community Archives

Anyone tried installing the Citrix VDA for Linux in IGEL OS?

Good morning all…I’m curious, has anyone tried installing the Citrix VDA for Linux in IGEL OS? It would be an interesting exercise to see if that would work in a

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June 12, 2020 IGEL Community Archives

IGEL OS firmware updates via the ICG with ShareFile repository

I am currently testing firmware updates via the ICG. For this we use citrix Sharefile as a repository. If I now want to initiate the update via the UMS, the

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June 2, 2020 IGEL Community Archives

Anyone who may be impacted by the AddTrust Root certificate expiration

Everyone, I wanted to share a discovery for anyone who may be impacted by the AddTrust Root certificate expiration. This affects certificates signed by COMODO, Sectigo, and UserTrust, and was

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April 15, 2020 IGEL Community Archives

IGEL ICG is running just fine, but as soon as I enable UFW the UMS cannot connect?

I have a UMS and an ICG running just fine on their own and have connected just fine, but as soon as I enable UFW on the ICG running on

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May 31, 2019 IGEL Community Archives

Global environment (US, EMEA, and APAC) UMS / ICG in each location but 1 IP address GSLB through NetScaler, is this possible?

Hey guys! I’m working with a customer who has three data centers dispersed across the US, EMEA, and APAC. They will have standalone UMS sites at each of these data

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March 19, 2019 IGEL Community Archives

Recommendations using VDI to burn (or read) optical discs on IGEL OS?

Does anyone have any recommendations for people who use VDI? and need to burn (or read) optical discs? For people who are distant from the datacenter, it seems like the

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January 15, 2019 IGEL Community Archives

Can’t update IGEL OS from Citrix Files (formerly ShareFile)? We have tested the same settings from Filezilla and are able to download, so I know the information is correct

Having an issue getting a TC to update firmware from Citrix Files (formerly ShareFile). We have tested the same settings from Filezilla and are able to download, so I know

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September 10, 2018 IGEL Community Archives

Help with USB devices with IGEL UDC3 and VMware Horizon

We are having the worst time with USB devices with UDC3 and Horizon. We are on 10.04.100. We’ve done everything in the readme but we keep getting issues. Any word

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June 19, 2018 IGEL Community Archives

Citrix ShareFile FTPS for hosting firmware updates for ICG devices?

Has anyone had luck with using ShareFile FTPS for hosting firmware updates for ICG devices? It requires implicit TLS/SSL which I don’t think is working with IGEL OS. I don’t

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