Does anyone know the technology that IGEL Azure Virtual Desktop client 1.1.25 Build 2.0 uses? Is it Bastion? RDP? ?? It is RDP. They made a big stink that its
Continue readingCitrix HDX Troubleshooting and Support Articles in the IGEL Community
Citrix and IGEL OS Mouse cursor issues
Good morning from Germany, yesterday I tested the new IGEL OS 11.08.440 firmware with Citrix Workspace App 2307 for linux. But I have now an issue with the mouse cursor.
Continue readingIs there a IGEL Version with CWA 2308?
Early Bird – any chance to see CWAL 2308 soon because of this: “Support for MJPEG webcams With this release, MJPEG webcams are supported in the H264 stream. The Webcam
Continue readingWhere can I find logs for HDX Webcam events in Igel OS?
HDX Webcam log.Where can I find the log from the HDX Webcam events in Igel OS? I found the debug switch in the registry, but I don’t know where to
Continue readingHow do I check the IGEL devices are not running out of resources?
Hi guys, How do I check the IGEL devices are not running out of resources? We are troubleshooting session disconnect issues with Citrix support and they are asking to look
Continue readingChromium crashes with unfinished ICA download since 11.08.330
Chromium crashes with unfinished ICA download since 11.08.330 and higher – opened an official case (#CS0042467), but since 18d there is no reply (only questions about our infrastructure). Just a
Continue readingIGEL USB Device splitting doesn’t appear to work for me.
IGEL USB Device splitting doesn’t appear to work for me. Using a PowerMIC on IGEL with 11.08.330 (tried 11.08.230 also) if I allow usb devices passthrough as shown here the
Continue readingWe’re having trouble to redirect USB Headsets to our Citrix environment on IGEL OS.`
Hello everyone, we’re having trouble to redirect USB Headsets to our Citrix environment. Citrix: Windows Server 2016, Shared Desktops IGEL: UD3’s, IGEL OS 11.07.100 Headsets tried: Jabra Engage 65, Plantronics
Continue readingUsers are complaining that the screen does dark after walking away for 2 min. on IGEL OS.
question for you.. I recently upgraded the firmware from 11.07 to 11.08.290 and users are complaining that the screen does dark after walking away for 2 min. Please advise We
Continue readingI’m trying to use webcam on browser but it’s not working.
Hello everyone! I’m trying to use webcam on browser but it’s not working. if i go in it.webcamtests.com it.webcamtests.com webcam is recognized because i see light green on the webcam,
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