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IGEL Community Archives
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Citrix HDX Troubleshooting and Support Articles in the IGEL Community

May 13, 2021 IGEL Community Archives

Can we install Skype for Business on IGEL OS 11.05

Hi All can someone help me install skype for business on IGEL OS 11.05 am unable to see it on my citrix desktop though i have enabled HDX RealTimeMediaEngine Hi

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May 11, 2021 IGEL Community Archives

How to setup an open browser for testing purposes on IGEL OS?

Hi, I need to have an open browser for testing purposes. Ist there a cheat sheet how to setup the profile? Im need to download and manipulate the ICA File

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May 10, 2021 IGEL Community Archives

Error “Cannot provide the requested gstreamer version” starting Cromium or Firefox browser session on IGEL OS

When starting a Cromium or Firefox browser session, the following error message appears in the lower right corner: Cannot provide the requested gstreamer version, because another session or the configuration

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May 4, 2021 IGEL Community Archives

Logitech C920 webcam not working in Citrix VDI on IGEL OS 11.05.133

I am trying to get Logitech C920 webcam to work in a Citrix VDI deployment. I was not able to get the HDX webcam redirection to work. I was able

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April 29, 2021 IGEL Community Archives

Anyone experienced the double hop mouse cursor issue on IGEL OS?

Good afternoon, has anyone experienced the double hop mouse cursor issue? We upgraded our Citrix VDA and we are getting reports of the cursor disappearing within Citrix applications. I was

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April 21, 2021 IGEL Community Archives

Can we add a rule for Jabra-USB-headsets in “Native USB Redirection”?

Hello, I really appreciate this useful guide which allows us to use Microsoft Teams in Citrix with great performance 🙂 files.igelcommunity.com/igelos_ucc_configuration_guide.pdf The Jabra USB Headsets work fine in MS Teams

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April 20, 2021 IGEL Community Archives

Several IGEL OS 11.05.120 devices crashing with error message “system memory low”

on 11.05.120 we have several devices crashing citrix with the message system memory low … Which kind of devices, how many RAM is mounted and.. are you using Teams as

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April 13, 2021 IGEL Community Archives

Problems redirecting our Philips Digital Pocket Memo 8000, audio stops working

We have some problems redirecting our Philips Digital Pocket Memo 8000. Redirecting the storage works fine. But after reconnecting the device, while the citrix Session is active, the audio stops

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April 7, 2021 IGEL Community Archives

IGEL OS losing connection to COM port

Hello, I am new to Slack and this IGEL Community. I am having an issue where the IGEL’s we are using are sometimes loosing the com port. We are on

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April 7, 2021 IGEL Community Archives

Simple script to gather IGEL logs and settings to a centralized location so to easily download

Good Morning. Are you tire of manually pulling logs and settings on IGEL devices that your Developing or Testing on. I run profile settings that active just about every log

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