Good afternoon, has anyone experienced the double hop mouse cursor issue? We upgraded our Citrix VDA and we are getting reports of the cursor disappearing within Citrix applications. I was
Continue readingCitrix HDX Troubleshooting and Support Articles in the IGEL Community
Can we add a rule for Jabra-USB-headsets in “Native USB Redirection”?
Hello, I really appreciate this useful guide which allows us to use Microsoft Teams in Citrix with great performance :-) files.igelcommunity.com/igelos_ucc_configuration_guide.pdf The Jabra USB Headsets work fine in MS Teams
Continue readingSeveral IGEL OS 11.05.120 devices crashing with error message “system memory low”
on 11.05.120 we have several devices crashing citrix with the message system memory low … Which kind of devices, how many RAM is mounted and.. are you using Teams as
Continue readingProblems redirecting our Philips Digital Pocket Memo 8000, audio stops working
We have some problems redirecting our Philips Digital Pocket Memo 8000. Redirecting the storage works fine. But after reconnecting the device, while the citrix Session is active, the audio stops
Continue readingIGEL OS losing connection to COM port
Hello, I am new to Slack and this IGEL Community. I am having an issue where the IGEL’s we are using are sometimes loosing the com port. We are on
Continue readingSimple script to gather IGEL logs and settings to a centralized location so to easily download
Good Morning. Are you tire of manually pulling logs and settings on IGEL devices that your Developing or Testing on. I run profile settings that active just about every log
Continue readingSolution to suppress these dialogs in Citrix Workspace App 20.12 and 21.03!
I found a solution to suppress these dialogs in CWA 20.12 and 21.03. Its simple but we need to add this to IGEL OS (I will send it to our
Continue readingAutomatically connect Bluetooth headset and enable HSP mode for bidirectional audio in IGEL OS
Automatically connect Bluetooth headset and enable HSP mode for bidirectional audio Hello everyone, I had a recent case where a customer wanted his Bluetooth headset to be in mobilityarena.com/bluetooth-profiles-protocols-hsp-a2dp-avrcp-hfp/ (Headset
Continue readingUpdated: IGEL OS Unified Communication Configurations (UCC) Guide!
IGEL OS UCC Guide v1.9 is out now on files.igelcommunity.com/igelos_ucc_configuration_guide.pdf Changes: • new firmware base: IGEL OS 11.05.112 (and 11.05.120 which is coming soon) • new HDX webcam support with
Continue readingStreaming audio on IGEL 11.05.100 stops until user logs off and back on
Hey everyone. Has anyone run into issues with streaming audio and IGEL 11.05.100? We recently updated from 11.03.530 to address some security issues and now we are getting complaints that
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