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Citrix Troubleshooting and Support Articles in the IGEL Community

September 5, 2023 IGEL Community Archives

How to enable the Citrix Cloud Timeout in IGEL OS?

Hi all, I had asked about the Citrix Workspace app not respecting the timeout configured in Citrix Cloud some time back, and got a response from IGEL support recently I

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September 5, 2023 IGEL Community Archives

In case of Keyboard issues with Citrix and IGEL OS.

Hi, Just in case someone has this problem. Issue: Updating to 11.08.440 change Citrix session language to english. Possible solutions: 1.- Disable UDT keyboard configuration on server side. Could be

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August 31, 2023 IGEL Community Archives

How to restart the Window Manager on IGEL OS?

Hi, i need to restart the window-manager from a linux script. Whats beeing executed by the IGEL Command “Restart windowmanager”? isn’t there some simple systemd service? Hi, should be /usr/bin/wmrefresh

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August 30, 2023 IGEL Community Archives

What client is IGEL using for AVD connection?

Does anyone know the technology that IGEL Azure Virtual Desktop client 1.1.25 Build 2.0 uses? Is it Bastion? RDP? ?? It is RDP. They made a big stink that its

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August 29, 2023 IGEL Community Archives

How to get a Scanner MFP working on Citrix and IGEL OS?

So I have been given a project. The requirement is to have an IGEL device hooked via USB to a Brother MFP printer. They want to see if the scanning

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August 28, 2023 IGEL Community Archives

Does the Citrix EPA on IGEL OS works without a Browser?

Hi all, I realize OS12 and recent OS11 has Citrix EPA built-in. Does EPA only work on ” access through browser (like chromium) ” or it can work by Citrix

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August 25, 2023 IGEL Community Archives

MS Teams background effects partially not working on IGEL OS.

Hi all. Microsoft Teams in Citrix VDI, on IGEL 11.08.330. Some background effects work and others don’t. Is this a Citrix or Teams related bug? Anyone notice the same? Have

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August 22, 2023 IGEL Community Archives

How to get a Link for a old IGEL Private Build?

Guys, anyone have a DL link to this exact version: 11.08.255.01? cheers Hi John, PM sent, just out of curiosity 😬 Why this old version and not 11.08.440? Legend –

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August 22, 2023 IGEL Community Archives

How to get rid of a green Layer in Citrix?

Je viens sur IGEL Community car, j’ai un problème que je n’arrive pas à résoudre. Nous utilisons des clients léger Wyse 5470 AIO – DELL avec System OS IGEL 11

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August 18, 2023 IGEL Community Archives

Citrix and IGEL OS Mouse cursor issues

Good morning from Germany, yesterday I tested the new IGEL OS 11.08.440 firmware with Citrix Workspace App 2307 for linux. But I have now an issue with the mouse cursor.

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