I just updated to Imprivata 7.2 HF1 and IGEL 11.03.110 and now when a user connects to a Citrix desktop, they get a Citrix workspace window that pops up and
Continue readingCitrix Troubleshooting and Support Articles in the IGEL Community
Microsoft Teams can listen to voice but I cannot send voice via micphone on IGEL OS
after joining Teams meeting. I can listen to voice but I cannot send voice via micphone. What parameter do I need to configure? Firmware used? Webcam / Mic used? How
Continue readingUser tries to login to Citrix on IGEL OS, App does not open
Has anybody run into this issue? We have IGEL devices in a Citrix environment, when a user logs in and then tries to open an application, it spins does nothing,
Continue readingTroubleshooting SWP authentication issue through IGEL ICG
How would one go about troubleshooting swp authentication issue through ICG? It works fine internally, but when connecting through the ICG we get “Error in UMS user authentication” and the
Continue readingVPN connecting IGEL OS clients and Citrix Storefront issues
Hello, I am getting familiar with IGEL – Citrix Integration. I have Citrix Virtual Apps and Desktops installation in company lab environment. I could connect 2 Igel vm thin-client to
Continue readingUSB Scanners on IGEL UD 3
We use LX ( Linux ) IGEL UD 3 and would like to scan using a USB scanner. Has anyone gained experience with it? Hi, there are several options possible:
Continue readingCitrix Storefront and encounter certificate issue on IGEL OS
I am testing the Citrix Storefront and encounter certificate issue. Following the KB, I did upload the CER to the UMS and assign to a Thin Client. However, how can
Continue readingIGEL support for Azure AD / SAML MFA
Can anyone speak to IGEL support for Azure AD / SAML MFA in Citrix Workspace? We have regulatory requirements around two-factor authentication, especially for users coming in over external connections.
Continue readingIGEL devices on locally connected Dymo label printer
hey folks I’ve got a client on IGEL devices, using a locally connected dymo label printer, redirect works in Citrix just fine and they can edit there printer settings and
Continue readingHow to remove unused features on IGEL OS?
I was under impression that with firmware customization we can remove unused apps from iGel OS, but it turns out it is used only for cosmetic customization. Can you please
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