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Citrix Troubleshooting and Support Articles in the IGEL Community

June 30, 2023 IGEL Community Archives

How do I deploy a Custom partition in OS12

Hello, Maybe somebody can point me in the right direction. If I want to use a custom application on IGEL OS 12, do I deploy this via custom partition or

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June 29, 2023 IGEL Community Archives

Are there any known problems with Wyse D10D

Are there any known problems with Wyse D10D and newer IGEL OS firmwares with Citrix disconnects? 11.06.100 – works fine 11.08.330/360 – Citrix session starts but disconnects after 30 seconds.

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June 23, 2023 IGEL Community Archives

s it somehow possible to configure USB auto connect for Citrix

Hi, is it somehow possible to configure USB auto (re)connect for Citrix? Where and how can I configure it? Missing a lot of options for Citrix WSA in the Igel

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June 23, 2023 IGEL Community Archives

Update of IGEL UDR ends with not enough space

Hello, we are trying to make a firmware update from 11.08.290.01 to 11.08.360.01 but our UD3 LX50 Igel systems tell that there is not enough space to make the firmware

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June 22, 2023 IGEL Community Archives

best practice for IGEL clients with Citrix Cloud and Fido?

Hi! Is there any best practice or template profile for connecting IGEL clients to Citrix Cloud? We need: • Support for FIDO2 • Auto launch if only one App/Desktop is

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June 21, 2023 IGEL Community Archives

Is Multitouch supported for Citrix

Hi, We have a customer testing an IGEL UD7 with a 65″ multi-touchscreen connecting via RDP to a VM. Locally multitouch works fine, but fails within RDP session. He calibrates

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June 16, 2023 IGEL Community Archives

Has anyone used the Browser Content Redirection with a phone application like CXone?

Has anyone used the Browser Content Redirection with a phone application like CXone (web-based)? Great source of informations on page 34 files.igelcommunity.com/igelos_ucc_guide.pdf#page34 files.igelcommunity.com/igelos_ucc_guide.pdf#page34 I have not. Here are some notes

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June 15, 2023 IGEL Community Archives

How can we add a New CUPS Driver to OS12?

• OS12 : How Adding a New CUPS Driver? .. I cant Follow the article for IGEL OS11, because i stuck on the step “-Manufacturer: Choose Custom, which will bring

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June 15, 2023 IGEL Community Archives

I have issue with keyboard layout on IGEL 11.08.330.01 in AVD

Hello, I have issue with keyboard layout on IGEL 11.08.330.01 in AVD (Azure virtual Desktop) Windows 10 multisession. When the language of IGEL is set to English the keyboard layouts

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June 14, 2023 IGEL Community Archives

Is it possible to get the Zoom VDI in igel to allow recording in a citrix session?

Is it possible to get the Zoom VDI in igel to allow recording in a citrix session? We can get the option when the zoom vdi is disabled, but when

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