Hello everyone, we’re having trouble to redirect USB Headsets to our Citrix environment. Citrix: Windows Server 2016, Shared Desktops IGEL: UD3’s, IGEL OS 11.07.100 Headsets tried: Jabra Engage 65, Plantronics
Continue readingCitrix Troubleshooting and Support Articles in the IGEL Community
Users are complaining that the screen does dark after walking away for 2 min. on IGEL OS.
question for you.. I recently upgraded the firmware from 11.07 to 11.08.290 and users are complaining that the screen does dark after walking away for 2 min. Please advise We
Continue readingIs it possible to run IGEL via PXE?
Is it possible to run IGEL via PXE? For example, using a pxe server as well as TFTP server? Not the installer, a bootable working image. For OSD? Then yes,
Continue readingIs it possible to control Store time out for Citrix Workspace App?
Citrix Workspace App, is it possible to control Store time out? We’re using Duo so takes some time to verify the MFA Yes. That is a setting within Citrix. I
Continue readingAM_ERROR_AUTH_DISALLOWED_BY_SECURITY_POLICY[65269]
Hi everyone, a customer tells me the error in question from an IGEL OS 11 latest version, connecting to a Citrix infrastructure via NetScaler. The Citrix structure is published via
Continue readingMy Webcam isn’t showing up in my Zoom Client on IGEL OS
Hello wonderful people! I have a laptop with 11.07.170 that the built in webcam is detected and working in the iGel OS, it works in a Citrix session using the
Continue readingI’m trying to use webcam on browser but it’s not working.
Hello everyone! I’m trying to use webcam on browser but it’s not working. if i go in it.webcamtests.com it.webcamtests.com webcam is recognized because i see light green on the webcam,
Continue readingCan we install the IGEL OS on an NComputing RX420/440 thin client?
Does anyone know if we can install the IGEL OS on an NComputing RX420/440 thin client? The RX420/440 is design for Citrix, but we don’t use Citrix. So my thought
Continue readingHow to mark a screen as primary on IGEL OS
Hello All. I would like to choose since console Ums assign default screen (exemple with configuration with 2 screen and the i choose screen 2 by default and not 1).
Continue readingUMS Agent Error: failed to register the device at the UMS during registration
I just upgraded my devices to 11.08.330 and it is giving me an error stating UMS Agent Error: failed to register the device at the UMS. Nothing changed on teh
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