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Citrix Troubleshooting and Support Articles in the IGEL Community

March 14, 2019 IGEL Community Archives

Does IGEL OS 11 have Appliance Mode for Citrix XenDesktop?

Hi, in IGEL OS 11 there is not yet the possibility of setting an APPLIANCE MODE for Citrix XenDesktop Session. ### The following clients and features are not supported anymore

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March 13, 2019 IGEL Community Archives

Is it normal for the UMS 6 console to use a lot of memory, over 1GB?

Is it normal for the UMS 6 console to eat a lot of system memory? It is currently using around 500mb before I even log in. Well over 1gb after

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March 13, 2019 IGEL Community Archives

How can I configue password reset when using Citrix Receiver on IGEL OS?

Another question, how can I configure the IGEL if I am only using it for Citrix Receiver to allow for password reset You mean prompting when the users password has

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March 13, 2019 IGEL Community Archives

Why when users log into Citrix Receiver it does not show the user in the UMS 6.01 console as a last logged in user/or under login history?

Can anyone tell me if I am using IGEL to launch Citrix Receiver so users can get an auto launched desktop, why when the users log into Citrix Receiver it

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March 12, 2019 IGEL Community Archives

Anyone used Wacom tablets on IGEL OS?

Has anyone used Wacom tablets on the IGELs? I’m trying to get it working for a use case and can’t get the display feature of the tablet to work on

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March 1, 2019 IGEL Community Archives

How to configure the kerberos login to Citrix when using self-sevice on IGEL OS?

Do someone know how to configure the kerberos login to citrix when using self-sevice? I have configured the AD logon to the thinclient but the credentials are not forwarded to

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February 27, 2019 IGEL Community Archives

Why is “Citrix Virtual Desktop” missing from appliance mode settings on IGEL OS 11?

Anyone else notice that the “Citrix Virtual Desktop” option is missing from the appliance mode settings when creating a new profile base on 11.x? I’ve upgrade my UMS to version

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February 20, 2019 IGEL Community Archives

Receive error: “Windows Media Player encountered a problem while playing the file.” when trying to play a video on IGEL OS

From UD3 10.5.500, we connect to Citrix VDI (Win10). For a number of videos play via Media Player we get below error on start. “Windows Media Player encountered a problem

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February 19, 2019 IGEL Community Archives

When opening Citrix Login Page on a IGEL W10 (4.03.100) a popup in IE appears to run the Citrix Active-X

Hello! We want to open a Citrix Login-Page on a Igel W10 (4.03.100). Everytime a popup in IE appears to run the Citrix Active-X. Is it possible to allow it

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February 19, 2019 IGEL Community Archives

How to configure Citrix published app to go full screen using mstsc.exe in IGEL OS?

So guys, we have issues when we want a Citrix published app to go full screen. Don’t ask why but for some use case we use mstsc.exe as an published

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