Hi, I use for multiple clients UDC3 licenses to convert old laptops into nice working laptops again. At one customer I have the problem that when I disconnect the lan
Continue readingCitrix Troubleshooting and Support Articles in the IGEL Community
RFID reader does not always pass through to VMware Horizon VDI
Has anyone encountered an issue with RFID readers and not passing through from IGEL to VDI intermittently? We’ve got a few different RFID readers including Imprivata, OMNIKey and similar that
Continue readingUSB Flashdrive only works for some seconds and the disconnects on IGEL OS
hi there, we have new igel UD3 lx with firmware 10.04.100.01 and connecting to a ica-session. when we want to use a usb-flashdrive, it only works for some seconds and
Continue readingis it possible to add two Citrix Storefront Stores with different credentials to one IGEL zero client?
Hello, is it possible to add two Citrix Storefront Stores with different credentials to one zero client? THX Hello, in theory yes, but it will lead to at least to
Continue readingHow to change the Citrix app icon displayed on the IGEL OS desktop?
Hi folks, I’m trying to get a custom icon for a Citrix app to display on the IGEL OS desktop with no luck (get the default white icon with a
Continue readingIf I use Skype for Bussines with XenDesktop with HDX, do I need to buy IGEL media Codec?
I was wondering if I use Skype for Bussines with XenDesktop with HDX, do I need to buy Igel media Codec? You mean in combination with the Skype Realtime Media
Continue readingCitrix StoreFrom / IGEL Profile configuration questions
Hi all, I am new and working on a Citrix Set Up with Igel as the endpoint. I have a few questions and was hoping for some feedback here: 1.
Continue readingCan’t copy photos from iPhone via RDSH on IGEL OS
Hi, I have troubles with iPhone redirect on a Igel environment at a customers site. They connect to a RDSH 2016 environment. What is best practice to connect phones (in
Continue readingHow can the user can choose the Scaling-level on IGEL OS?
Hi there. The Display-Scaling in Windows Server 2016 is different to the way it worked on 2008 R2. Prior, the user could choose a Scaling Level (125%, 150%) by himself
Continue readingHow do I set up pass-through authentication for Citrix XenApp 7.13 on IGEL OS?
How do I set up pass-through authentication for Citrix Xenapp 7.13? where are you authenticating? Storefront? ICA Connection into XenApp? Storefront I have a feeling that the receiver wants the
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