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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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Dell Troubleshooting and Support Articles in the IGEL Community

October 5, 2023 IGEL Community Archives

Does IGEL OS work on Dell atitude Laptop 5440?`

Hello Everyone, Did someone tried to install iGel or Boot from UD Pocket on Dell Latitude Laptop 5440 …. We are currently using 11.08, we tried with or without secure

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October 4, 2023 IGEL Community Archives

How to allow USB mass storage passthrough on Citrix and IGEL

Can anyone confirm what settings need to be enabled to allow successful USB mass storage passthrough to VDI? We have Native USB Redirection enabled but it’s very intermittent, sometimes the

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August 29, 2023 IGEL Community Archives

Does Wifi 6e and Intel work on IGEL OS?

Hello We have dell latitude 5520 notebooks with intel wifi 6e wireless cards, with igel os 11.06.210 the wlan does not work. What can i do? the card is not

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August 22, 2023 IGEL Community Archives

How to get rid of a green Layer in Citrix?

Je viens sur IGEL Community car, j’ai un problème que je n’arrive pas à résoudre. Nous utilisons des clients léger Wyse 5470 AIO – DELL avec System OS IGEL 11

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August 17, 2023 IGEL Community Archives

Is there a minimum requirement of network bandwith for IGEL OS and VDI?

Is there a minimum requirement of network bandwith for IGEL OS with Dell 5070 and connecting to a VDI per device? We have a office which got expanded to 42

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August 9, 2023 IGEL Community Archives

My AVD on IGEL OS shows a frozen camera image.

Hello everyone, I need your help. I am using AVD Windows 11 with private firmware IGEL 11.08.264 on a DELL model 3420 laptop. I have a problem when we conference

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August 4, 2023 IGEL Community Archives

How to setup a Printer and VMware Horizon View?

Hello Gents, Have spent quiet a lot of time on trying to make USB Printer (Canon 7020) to work with VMware Win 10 session using Dell 5070 ThinClient and IGEL

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August 1, 2023 IGEL Community Archives

I’m looking for a way to force multi display devices in IGEL OS

os12.1.110+1 / UMS 12.01.110 I’m looking for a way to force multi display devices out of Mirror mode and into Extend right. Endpoints are converted Dell Optiplex AIO 5490’s. User

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June 29, 2023 IGEL Community Archives

Are there any known problems with Wyse D10D

Are there any known problems with Wyse D10D and newer IGEL OS firmwares with Citrix disconnects? 11.06.100 – works fine 11.08.330/360 – Citrix session starts but disconnects after 30 seconds.

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June 23, 2023 IGEL Community Archives

Getting error “Entitlement not found” on Horizon View

I’ve just upgraded a few of my devices to OS11.08.330 & .360 and get an error message when launching the Horizon VDI selection screen that “Entitlement not found”, even though

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