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Dell Wyse Troubleshooting and Support Articles in the IGEL Community

August 18, 2020 IGEL Community Archives

Dell Wyse laptop with built in webcam that isn’t displayed in IGEL OS, help please

I have a Dell Wyse laptop that has a built in webcam that isn’t displayed in IGEL. Webcam-info says that the video device doesn’t exist. Is there a way to

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July 13, 2020 IGEL Community Archives

Anyone else notice slow IGEL OS firmware updates when Buddy Update is enabled?

Anyone else notice slow firmware updates when Buddy Update is enabled? I’m using a new UD2 as the Buddy Update server, and the clients are painfully slow. This is all

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May 21, 2020 IGEL Community Archives

Dell Latitude E6430 converted to IGEL OS – after upgrade to OS 11 both cameras stop working

Hi gents, we have Dell Latitude E6430 converted to IGels and when they ware tested with Igel )S 10.x the cameras worked. we tested monitors with cameras Dell P2418HZM this

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May 11, 2020 IGEL Community Archives

How to update a Dell Wyse Thinclient to IGEL OS? Does UDC/OSC require a license?

Maybe it’s a simple thing, but i can’t seem to find the answer for it. If i want to update let’s say a Dell Wyse Thinclient 5070 to IGEL OS

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April 3, 2020 IGEL Community Archives

Is it ok to Is install IGEL UMS on IIS server?

Is there any issue with co installing UMS on IIS server? We are transitioning from WYSE to IGEL, we have existing IIS server for WYSE clients. Was thinking to reuse

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March 20, 2020 IGEL Community Archives

Connecting IGEL remotely through the Netscaler?

We are having issues trying to use our iGel remotely through the Netscaler (via Dell Wyse Boxes). Below is how we have it setup now, we read online to keep

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February 13, 2020 IGEL Community Archives

Can I reuse / manage the Wyse devices using IGEL UMS?

Guys, I have a client that has a load of wyse thin clients and a load of old windows machines that have been set to Kiosk mode using ThinScale. I’d

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January 20, 2020 IGEL Community Archives

Dell Wyse converted device with IGEL UD Pocket does not shut down completely

Hi all, on a Dell Wyse converted ThinClient I am using last version of firmware IGEL OS 10 via UD Pocket, but since 4 days and without any changes, it

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January 8, 2020 IGEL Community Archives

How to use a microphone that’s plugged into the 1/8 headphone jack through a VMware Horizon session on IGEL OS?

I am sure there’s a simple answer to this but I can’t find the right settings. I have a user that needs to use a microphone that’s plugged into the

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November 25, 2019 IGEL Community Archives

After upgrading from VMware Blast to PCoIP volume is turned way up on IGEL OS

Not sure if this is right channel, or if this is even an Igel problem, but let’s see! After switching from Blast to PCoIP to address some performance problems, we

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