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Dell Troubleshooting and Support Articles in the IGEL Community

March 15, 2019 IGEL Community Archives

Trying to install IGEL OS 11 via UDC to on Dell Optiplex 780 it hangs at “unable to identify CD-ROM format, Harddisk” and cycles indefinitely

Just getting around to kicking the tires on OS11 – attempting to use UDC to install on an old Dell Optiplex 780. When doing a verbose installation, it hangs at

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February 15, 2019 IGEL Community Archives

What hardware would maximize the performance of IGEL OS UDC3 or what hardware would be a waste?

Our current PCs running UDC3 are coming up for replacement and we’re looking at refreshing them with some kind of Dell desktop. I’m wondering if there is some kind of

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February 1, 2019 IGEL Community Archives

Has anyone brought up the bug that allows you to circumvent the IGEL OS lock screen?

Has anyone brought up the bug that allows you to circumvent the OS lock screen? In which context and Firmware? 10.05.100.01, if a user is logged into their published desktop

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January 24, 2019 IGEL Community Archives

Troubleshooting IGEL OS connecting to the correct keyboard within a Horizon View Session

How does the UDP determine which keyboards are attached to the PC it runs on? We are having issues with determining the correct keyboard on a UDP, within a Horizon

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January 16, 2019 IGEL Community Archives

IGEL OS Error: “Failed to set MokListRT: Ivalid Parameter”

Hello Team, Has anyone experienced the following error message? “Failed to set MokListRT: Ivalid Parameter” We’ve experienced this on a few devices at this time. Our Lenovo M700 Tiny ThinkCentres.

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December 26, 2018 IGEL Community Archives

After converting device to IGEL OS, device stuck and won’t reboot

Hello everyone! Today has been an interesting day, I’ve successfully done a UDC3 conversion on a laptop! 😄 It’s pretty slick, and I’m excited to get approval for converting more.

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September 18, 2018 IGEL Community Archives

Anyone used IGEL UDC to convert old crappy Wyse D10D thin clients to useful IGEL OS devices?

Has anyone used UDC to convert old crappy Wyse D10D thin clients to useful IGEL OS devices? Hi @member according to the specs i find on the D10D it should

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August 11, 2018 IGEL Community Archives

How to display a legal notice in IGEL OS that the user accepts before they can launch their XenApp/RDS/Firefox session?

Anyone ever found a way of displaying a legal notice in the IGEL that the user accepts before they can launch their XenApp/RDS/Firefox session? I’ve seen it done on the

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August 1, 2018 IGEL Community Archives

Repurpose HP laptops with IGEL OS, then have the users use them at work and at home

I have a client that wants to repurpose HP laptops with IGEL OS, then have the users use them at work and at home. I am advising against , but

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July 6, 2018 IGEL Community Archives

How to set attributes to the BIOS on IGEL hardware as fi. asset tag

Is there a way to set attributes to the BIOS on IGEL hardware as fi. asset tag (which you read out via dmidecode?) Do you mean through profiles or on

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